Bowls Alberta has adopted a new method to handle the complaint process. For anyone that has a complaint related to an incident with The Bowling Federation of Alberta, please either click the link above or call the number below. If you have any questions, please contact the office at bowlsalberta@gmail.com or 780-427-8119
Report a Complaint Online
Report a Complaint by Phone – 1-855-603-0483
When you Click the Report a Complaint:
You will be linked immediately to the Alberta Safe Sport Complaint Mechanism (ABSSCM) powered by ALIAS where you will fill out the online complaint form. The complainant will be contacted within 48 working hours; receivability conclusion target ≈ 10 business days (may flex based on party availability).
Case managers are experienced in helping victims of maltreatment, professionally and personally independent of Bowls Alberta. They know and understand Bowls Alberta Safe Sport policies. They are qualified and experienced in navigating complaints of maltreatment.
The Alberta Safe Sport Complaint Mechanism does not handle association/club level complaints or concerns involving procedure, team selection, suspensions, match or misconduct reports, or other complaint/concerns of this nature. These complaints should be sent to your local association/club according to their policies.
If you are unsure if your complaint constitutes maltreatment, please review the Alberta Universal Code of Conduct (AB UCC) and the Bowls Alberta Code of Conduct and Bowls Alberta Discipline and Complaints Policy.
Bowls Alberta abides by the Alberta Universal Code of Conduct (AB UCC) to guide the organization, our members, and our organizational participants in ensuring the safety and well-being of those associated with the sport of lawn bowling
Each person has a responsibility to help keep the sport safe. Reports of maltreatment that come to the attention of any Bowls Alberta Staff will be directed to contact ALIAS using the “Report a Complaint” button.
By providing you with this service, Bowls Alberta is reaffirming its commitment to protect its members by providing a safe and positive environment within the programs, business, activities and events of the Organization.
For additional information about the ABSSCM/ABUCC, please click the link below to visit the Alberta Sport Leadership Association website.
Alberta Sport Leadership Association website